1. Acceptance of Terms

Welcome to Aries Skin and General Clinic. These Terms of Service ("Terms") govern your use of our medical services, clinic facilities, and website. By accessing our services, scheduling appointments, or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Medical Services

2.1 Scope of Services

Aries Skin and General Clinic provides comprehensive medical services including:

• Advanced skin and hair treatments
• Cosmetic procedures and aesthetic treatments
• General medical consultations
• Gynecological care and treatment
• Diagnostic services and laboratory tests
• Emergency medical care during clinic hours

2.2 Medical Professional Qualifications

All medical services are provided by qualified and licensed healthcare professionals. Dr. Shweta Sonje is a licensed medical practitioner with MBBS degree and Fellowship in Skin Aesthetics and Cosmetology, with over 15 years of experience in gynecology and general medicine.

2.3 Treatment Results

While we strive to provide the best possible care and treatment outcomes, individual results may vary. We cannot guarantee specific results for any treatment or procedure. All treatments are performed using FDA and CE approved equipment with the highest safety standards.

3. Appointments and Scheduling

3.1 Appointment Booking

• Appointments must be scheduled in advance through phone, website, or in-person
• Walk-in appointments are subject to availability
• Emergency cases will be prioritized and accommodated as possible
• Appointment confirmation will be provided via phone or SMS

3.2 Cancellation and Rescheduling

• 24-hour advance notice required for appointment cancellations
• Late cancellations (less than 24 hours) may incur a cancellation fee
• No-show appointments may result in a no-show fee
• Multiple no-shows may require advance payment for future appointments
• Rescheduling is allowed up to 2 hours before the appointment time

3.3 Late Arrivals

Patients arriving more than 15 minutes late may need to reschedule their appointment to avoid delays for other patients. We will make every effort to accommodate late arrivals when possible.

4. Payment Terms

4.1 Payment Methods

• Cash payments
• Credit and debit cards
• Digital payments (UPI, net banking)
• Insurance claims (where applicable)

4.2 Payment Schedule

• Payment is due at the time of service unless prior arrangements are made
• Package deals and treatment plans require advance payment
• Insurance claims are the patient's responsibility to process
• Outstanding balances must be settled before additional services

4.3 Refund Policy

• Individual treatment fees are non-refundable after service completion
• Package deals are non-refundable but may be transferable under certain conditions
• Refunds for cancelled appointments will be processed within 5-7 business days
• Refund requests must be made within 30 days of payment

5. Patient Responsibilities

• Provide accurate and complete medical history and information
• Follow pre-treatment and post-treatment care instructions
• Attend scheduled follow-up appointments
• Inform the clinic of any changes in health status or medications
• Respect clinic policies and other patients' privacy
• Maintain appropriate behavior and conduct during visits
• Pay for services as agreed upon
• Provide valid identification and insurance information when required

6. Clinic Policies

6.1 Operating Hours

6.2 Safety and Hygiene

• All equipment is sterilized and maintained according to medical standards
• Single-use disposable items are used wherever applicable
• Staff follows strict hygiene protocols
• Patients are required to maintain personal hygiene during visits

6.3 Privacy and Confidentiality

We maintain strict confidentiality of all patient information in accordance with medical privacy laws and professional ethics. Patient information is never shared without explicit consent, except as required by law.

7. Liability and Disclaimers

7.1 Medical Disclaimer

The information provided on our website and during consultations is for educational purposes only and should not be considered as medical advice. All medical decisions should be made in consultation with qualified healthcare professionals.

7.2 Limitation of Liability

While we maintain the highest standards of care, Aries Skin and General Clinic's liability is limited to the cost of the specific treatment provided. We are not liable for indirect, consequential, or punitive damages.

7.3 Emergency Situations

In case of medical emergencies, patients should contact emergency services (108) immediately. Our clinic provides emergency care during operating hours only.

8. Intellectual Property

All content on our website, including text, images, logos, and treatment information, is the intellectual property of Aries Skin and General Clinic and is protected by copyright laws. Unauthorized use or reproduction is prohibited.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website and will become effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the courts in Nashik, Maharashtra.

11. Contact Information

For questions about these Terms of Service or our services, please contact us: